• 1.

    Institute of Medicine. Committee on Quality of Health Care in America. National Academies Press (US); Washington (DC): 2001.

  • 2.

    Health Affairs. Patient Engagement theme issue 2013; 32:2.

Patient Engagement

  • 1 Kevin Fowler may be reached through twitter@gratefull080504, or at kevinjohnfowler@gmail.com
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Kevin Fowler

Eleanor D. Lederer

What is patient engagement? How does a physician define it, and how does a patient define it? I would think that each has a different perspective of what it is and what it truly entails.

Kevin Fowler: To define patient engagement, we also need to define patient-centered care. In 2001, the Institute of Medicine (IOM) generated a seminal report, “Crossing the Quality Chasm” (1). In the report, the IOM defined patient-centered care as “providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring